🩺For Providers & Businesses

What is a provider health score?

Your health score is a platform metric combining your completion rate, on-time rate, cancellation rate, no-show rate, and patient ratings into a single performance indicator.

The health score gives providers a clear, actionable snapshot of their platform standing. High health scores improve marketplace ranking and build patient trust. Providers can monitor their health score in their PRO dashboard and see the specific metrics that make it up.

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