📱Booking & Platform

Can I attach special instructions to my booking?

Yes. Special instructions, lab orders, and handling notes can be attached to bookings through the messaging and document system.

Examples of useful instructions to include:

Specific draw timing requirements (e.g., cortisol at exactly 8am)

Patient access instructions (gate code, parking details)

Special handling requirements (specific tube types, centrifugation needed)

Patient-specific notes (difficult veins, pediatric draw, wheelchair)

Chain-of-custody requirements for drug testing or research

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